Risk Tolerance Questionnaire

Laws & Regulations High Relevance

A standardized assessment tool used during account opening to evaluate a client's risk tolerance, measuring both financial capacity (time horizon, income, net worth, liquidity needs) and psychological willingness (comfort with volatility, emotional responses to losses) to take investment risk. Required as part of Know Your Customer (KYC) obligations under FINRA Rule 2090 and critical for fulfilling customer-specific suitability requirements under FINRA Rule 2111. Must be updated when material changes occur in client circumstances.

Example

A 45-year-old client completes a risk tolerance questionnaire indicating "aggressive growth" as an objective but answers reveal anxiety about market downturns, need for liquidity in 2 years for home purchase, and panic-selling during past volatility. The questionnaire results show LOW risk tolerance despite stated "aggressive" preference. The adviser must recommend conservative investments aligned with the questionnaire assessment, not the client's stated desires. If the client later inherits $2 million and retires early, the material change in financial situation requires updating the questionnaire.

Common Confusion

Students often think the questionnaire is optional or merely a formality. CRITICAL ERROR: The risk tolerance questionnaire is a REQUIRED KYC tool, not optional. Another common mistake is believing the questionnaire only measures psychological comfort (willingness). It must assess BOTH capacity (financial ability based on objective factors) AND willingness (psychological comfort). Finally, students incorrectly think a client's stated preferences override questionnaire results. When questionnaire results conflict with client requests, the adviser must follow the questionnaire assessment and explain the unsuitability of client requests.

How This Is Tested

  • Understanding that risk tolerance questionnaires are required KYC tools during account opening, not optional client preferences
  • Recognizing the questionnaire must assess both financial capacity (objective factors like time horizon, income, liquidity needs) and psychological willingness (subjective comfort with volatility)
  • Identifying when questionnaire results should override client requests for unsuitable investments
  • Determining when material changes require updating the risk tolerance assessment (job loss, inheritance, retirement, divorce, major liquidity needs)
  • Understanding the connection between KYC requirements (Rule 2090), risk tolerance assessment, and customer-specific suitability obligations (Rule 2111)

Regulatory Limits

Description Limit Notes
Required timing for risk tolerance questionnaire At account opening (initial KYC) Part of Know Your Customer obligations under FINRA Rule 2090 before making recommendations
Update requirement When material changes occur in client circumstances Examples: retirement, job loss, inheritance, divorce, major liquidity needs, significant change in net worth
Components that must be assessed Both risk CAPACITY and risk WILLINGNESS Capacity: time horizon, income, net worth, liquidity needs. Willingness: comfort with volatility, past behavior, emotional responses
Suitability standard when results conflict with client requests Follow questionnaire assessment (lower of capacity/willingness) Client cannot waive suitability. Adviser must explain why client request is unsuitable and recommend appropriate alternatives

Example Exam Questions

Test your understanding with these practice questions. Select an answer to see the explanation.

Question 1

Elena, age 62, completes a risk tolerance questionnaire when opening her account. Results indicate conservative risk tolerance: she needs income within 1 year for retirement, has moderate net worth, limited investment experience, and became anxious describing past market volatility. Despite these results, Elena insists she wants "100% small-cap growth stocks for maximum returns" because her neighbor made money with them. Which action is most appropriate?

Question 2

What is the primary regulatory purpose of the risk tolerance questionnaire used during account opening?

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Question 3

Thomas, age 38, completes a risk tolerance questionnaire showing: 25-year time horizon, $180,000 annual income, $400,000 net worth, no near-term liquidity needs, moderate investment experience, and high comfort with market volatility (remained invested during 2020 and 2022 downturns). His stated objective is "long-term growth." Based on these questionnaire results, which asset allocation is most appropriate?

Question 4

All of the following factors are typically assessed in a comprehensive risk tolerance questionnaire EXCEPT

Question 5

A client completed a risk tolerance questionnaire 3 years ago indicating moderate risk tolerance. Which of the following situations would require the adviser to have the client complete an updated questionnaire?

1. The client retires and begins drawing monthly income from the portfolio
2. The client inherits $2 million, doubling their net worth
3. The client gets divorced and must split marital assets, reducing net worth by 50%
4. The client expresses interest in learning about cryptocurrency investments

💡 Memory Aid

Risk Tolerance Questionnaire = Doctor's health questionnaire before treatment: Just like doctors need your medical history (objective: age, weight, allergies) AND anxiety levels (subjective: fear of needles) before prescribing treatment, advisers need your financial health (capacity: time, income, net worth) AND emotional comfort (willingness: past behavior, anxiety) before recommending investments. No treatment without diagnosis. No recommendations without KYC.

Related Concepts

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Where This Appears on the Exam

This term is tested in the following Series 65 exam topics: